Social Media : ROI or RIP, yes, but by measuring what?

The question still pops up: what is the ROI of Social Media? It gives me slight nausea, tingling toes and a mighty nagging headache. Because the question is so wrong. What is the ROI of the internet? Of TV? Of electricity? Of reading a book? Meeting someone at a network event?  Gary Vaynerchuk  puts it …

Social Media– The Darwin Doom: Evolve, invest… or die.

It is happening. Campaigns with a heavy social media component, start driving a lot of traction. From The Hunger Games, Twilight, Star Wars, and the British Imperial War Museum to a growing number of brands; it looks like social media can claim a growing part of driving the needle.  But what most are forgetting while …